Loading...
Loading...
Last updated: January 1, 2026. Learn how Payledger collects, uses, and protects your personal information.
We collect information you provide directly to us, including your name, email address, phone number, government-issued identification, and financial account details necessary to process transactions. We also automatically collect certain technical data such as your IP address, device information, browser type, and usage patterns when you interact with our platform. This information is essential for maintaining the security and functionality of our services.
We use the information we collect to process your transactions, verify your identity, comply with anti-money laundering and know-your-customer regulations, improve our platform, and communicate with you about your account. We may also use aggregated and anonymized data for analytics and product development. Your personal information is never used for purposes incompatible with those for which it was collected without your consent.
We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our platform, processing payments, conducting compliance checks, and delivering customer support. These providers are contractually bound to protect your data and use it only for the specific services they perform on our behalf. We may also disclose information when required by law or to protect our rights.
Payledger employs industry-standard security measures to protect your personal information, including encryption at rest and in transit, multi-factor authentication, regular security audits, and access controls based on the principle of least privilege. Our infrastructure is monitored 24/7 for unauthorized access attempts. We maintain SOC 2 Type II certification and comply with ISO 27001 standards for information security management.
You have the right to access, correct, or delete your personal information held by Payledger. Depending on your jurisdiction, you may also have rights to data portability, restriction of processing, and objection to certain processing activities. You can exercise these rights by contacting our privacy team. We will respond to your request within the timeframe required by applicable law, typically within 30 days.
If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@payledger.com. You may also write to us at: Payledger Inc., 100 Financial District Blvd, San Francisco, CA 94105, United States. We are committed to resolving any concerns you may have about your privacy.